Friendly, professional, and tranquil environment! Attention to details with manicures and pedicures is experienced each time I visit. Top notch nail spa!
I always have Haley and she is a perfectionist. My nails and toes always look beautiful. The place is so relaxing and clean!
I've been twice. I got the feeling that appointments were preferred. My first experience was very good. A man provided my service. He asked all of the right questions to be sure that he was designing my nails to please me. I wish I asked his name. My second visit was horrible. The female was very rude and constantly verbally communicated with the owner the majority of the time I was in her chair. The female did not remove all of the gel previously applied to my nails. I feared that I would need the service again in one week instead of three weeks because the application was not applied on an appropriately prepared surface. The polish was lumpy and left bubbles and separations on my nail bed. I kept trying to point out the flaws including I mentioned three times that the lady was applying the French White Polish too wide and the lady continued as if she could fix the mistake along the way. Finally I had to be firm to avoid paying more than I normally pay for service that wasn't going to last. The lady finally agreed to remove the application and start over. This was an awful time consuming experience. I paid and complimented the final application. However, my nails were not shaped, the French white is a different width on each nail and I have so many places that snag. This place is really nice and close to my house. However, I have paid less and receive far better. I guess the only way to be sure that you get a good person will be to learn their names and make an appointment.
Serenity Nail Spa is the BEST! The atmosphere is so relaxing and the space is clean and beautiful. The staff is courteous, professional and very helpful! Tram does the best gel manicure I've ever had! Would recommend Serenity to anyone.
I will only use Serenity Nail Spa from here on out! My experience was fabulous and the service was 5 star! The spa had such a relaxing and soothing feel from the minute I walked in the door. Kevin (one of the owners) did my solar nails and they looked wonderful. During my service, I was with a group of friends and they were getting pedicures, they loved their experience, too. I loved seeing that the nail specialist used brand new liners for the pedicure tubs and new buffers and files for the feet. Kevin told me that once they use the materials on one customer they throw away the used tools and sterilize the metal ones. The cleanilness, friendly service, and relaxing atmosphere has made a customer for life!
Serenity Nail Spa is a US Hair Care Studio based in Madison, Mississippi. Serenity Nail Spa is located at 101 Lexington Dr Suite D, Madison, MS 39110, USA.
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